Good Grief!

I need to get to the next level with my business and I feel like I'm bouncing my head against a wall.  I started this business so I could retire early, but I'm not making anywhere near the progress I thought I'd make by now.  Where has all the time gone?  I know I should be spending more time marketing and selling, but no matter how hard I try, I can't seem to make the time to actually do it.  Don't get me wrong, I'm doing OK - but I'm never going to retire at this rate.  My family tells me I spend too much time working already and there just aren't enough hours in the day to take care of what I have to do - much less what I want to do.

Is it the economy?  Am I just disorganized?  Do you think maybe I have Attention Deficit Disorder or something?

What the heck is wrong?  Why can't I get to the next level?

I'm a smart guy.  I like what I do.  I have great customers.  Most have worked with me for years because I take good care of them.  I just need to find more like them so I can show them what I can do.  Somebody told me about "profiling" the other day and it made a lot of sense, but I don't even know where to begin doing that.

My files are all over the place.  I still use a lot of paper, but I've done a pretty good job of keeping up with sales in QuickBooks.  It's getting everything together in one place that's my biggest problem.  My contact info's all over the place.  I keep invoices and sales orders in hard copy in file drawers.  I keep some phone numbers in my Smartphone (God only knows why they call 'em that), others in QuickBooks, some in Yahoo and others in Outlook.  

I bought a copy of ACT! or was it GoldMine (I don't remember) a few years ago and that never went anywhere, but there's probably some customer stuff in there that could help.  The guys I bought it from made a lot of promises, but none of them ever came through.  I may even be able to find the spreadsheet I started a couple of years ago to get all my customer stuff in one place.  I'm pretty sure some of my current data's in there.

Geez!!!  The harder I look at this, the more I realize:  I just don't have time to do this.  I need to be selling and taking care of my customers, not jacking with computers.  Worse still, I don't really know if what I think makes sense is the right thing to do.

Can you help?

In a word, "Yes".

In fact - If you read all the way to here and feel the pain, we're 100% confident we can help.

Call us and let us prove it.

You see, we’re looking for a few good partners.
 
MBI Systems Corporation is a growing, healthy, experienced Information Technology Consultancy providing quality software solutions since 1988.  We're a little bit different though.  And we're looking for a few clients that are a little bit different, too.

Our clients like the personal attention that comes from a long term, win-win relationship.  We get to know each other.  We develop a deep trust as we work together.  You gain an advocate for your business, and we gain a reliable client.

Each client gets the direct cell phone number for their service team.  They also get the cell phone number of the president of the company.  When we commit to working together, your problems become our problems, and we’ll do what it takes to get the work done.

Our goal is quality, not quantity.

We have experienced technical people.  People who listen to your needs and deliver on commitments.  People who work hard, keep their word, and truly want to do right by our clients.

Next, the billing clock doesn't start ticking until the project is defined and objectives are clear. In most cases we don't charge for design.  That means we'll look at your project, talk to your people, analyze your data, and spend the time it takes to engineer a solution.  You'll get a clear quote that you can approve or turn down before you spend the first dime.
 
When do you need it?  We ask because the answer matters.  If you need it yesterday, we'll do what it takes to make it happen.  We can't work every project on a crash basis, but we understand that some projects need to get moved to the head of the line.  And you understand that our other clients have some of these come up from time to time.

Where are you located?  We provide onsite service within the Dallas / Fort Worth area.  Outside of that area, we’re happy to travel to your location if you pay the expenses; however, you might be surprised to learn how much we can save you and what we can do for you using our remote support tools.

Is your system down?  You are our top priority.  A client with a down system automatically moves to the top of the stack.

Now ... a little about you:

Getting value for the money you invest in technology is important.  You want to work with professionals and you’re willing to pay professional rates.  (Our top rate is as high as the next guy's, though all of our long-term clients pay less).

As a SalesLogix client, you are not likely to be an out-of-the-box implementation.  We can do that kind of work, but where we really shine is in customization.  When we make a system meet the unique needs of your business, the system fits you and is more valuable to you.  So whether it's customized modules for SalesLogix, an integration with your Website, or data import/export from another system, you're likely to need programming that is unique to you.

As a Network Services client, you are likely to need ongoing, onsite support.  While we’re capable of coming in to solve a technical emergency, that’s no substitute for solid planning and a quality infrastructure.

You'll also be comfortable with a simple design process.  Some companies use a very structured design process, and some need it.  But that process comes at a cost.  One of our clients tells of working with a competing consulting company where every simple change he needed resulted in a meeting or phone call with four or five different people.  First the salesperson, then the business analyst, next the product manager, with some follow-up questions from the programmer ... and all of them were charging him $175 an hour.  We don't work that way.  You call, we quote, you approve, and it gets done.

Since we have a win-win relationship, you're committed to taking care of us as we take care of you.  So our invoices to you get paid quickly and if there's a problem, we both deal with it up-front and honest.
 
So ... do you need a different company?